Contact Us
We know that taking the first step and making the call can be difficult. Please feel reassured in knowing that we are here for you, and to make your experience as smooth as possible. Once your first appointment has been scheduled, you will receive an email from us with everything you need to know. This will include all documents that will needed to be completed and returned in advance, from how best to prepare, and to our location. We encourage you to take some time before your first appointment to reflect on your difficulties and write them down.
The First Appointment
This first appointment is an opportunity to consider the rapport you have with the clinician. Therapy is a very human process, and it’s important that you feel at ease and comfortable with the therapist. We are confident that you will find your experience safe and reassuring, but if you have any reservations about working with your therapist, please voice these at your first or second appointment. If the issue cannot be resolved, you can ask to be referred to another therapist within the clinic. If you both agree to work together, your journey towards wellbeing begins.
Diagnostic Intake
During the initial appointment, your clinician will do a thorough diagnostic intake. They will gather information regarding your difficulties and your past and present life, and also assess your strengths. The diagnostic intake can take up to two sessions.
Your Treatment Plan
After the diagnostic intake, your counsellor/psychologist will discuss your treatment plan with you; this includes the treatment modality best suited for your needs and the recommended number of sessions.